Buyer Managed Shipping
- Shipping is offered and managed by the Buyer through a shipper of the Buyer’s choice.
- Available on items at the Buyer’s discretion.
- Free shipping may be offered on select items.
- Smaller items are typically delivered within 1-2 weeks of the purchase date, while larger items and furniture may take up to 3 weeks for delivery.
- Only pieces that can be safely packed in a box or envelope may be shipped via parcel.
- Accessory decor furnishings are typically delivered within 1-2 weeks of the purchase date.
- If an item with Free Shipping is returned, the cost of return shipping fees will be charged to the Buyer.
- The Buyer & RRR staff will meet either online or in-person to review and discuss the Buyer’s customized piece. A 50% deposit is due at the beginning of the project.
- Please allow custom orders up to 2-3 weeks for processing time if and before the item is shipped.
- Shipment of furniture or larger items are arranged through recognized carriers such as UPS Priority Mail, FedEx, and DHL, White Glove, or Buyer choice.
- Shipping charges vary based on the size, weight, packaging, destination, and the value of the item within the Continental US.
Free On-Site and Buyer Pickup
- Local pickup allows customers to inspect an item at the time of pickup and avoid shipping costs.
- Following a purchase, a confirmation email is sent to the email address associated with the order, and includes Buyer contact details.